{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9a4e7f1a8628482985ca9655989260e6\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9a4e7f1a8628482985ca9655989260e6-23a7c9090e7acf4e.gif","duration":605.483,"title":"Creating and Managing Automations for Customer Engagement","description":"In this video, I walk you through the advanced functionalities of our automation feature, specifically focusing on how to set up and manage automations for customer interactions. I cover how to publish and unpublish automations, customize messages, and add conditions based on customer behavior, such as their first sale or store location. I also explain the importance of delays between messages and how to incorporate bonuses effectively. Please take the time to review these features and consider how you can implement them in your workflows to enhance customer engagement. Let me know if you have any questions or need further assistance!"}