{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9aa344ac36f9439eab8f9bfc3f3ba3d5\" frameborder=\"0\" width=\"1842\" height=\"1381\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1381,"width":1842,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1381,"thumbnail_width":1842,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9aa344ac36f9439eab8f9bfc3f3ba3d5-1692308081877.gif","duration":136.503770575,"title":"Understanding Refunds and Reporting 📹","description":"In this video, I will explain how issuing refunds can impact previous month's orders and reporting. The good news is that issuing a refund for a historical month will not affect the report for that month, ensuring accurate sales data. To illustrate this, I will walk you through a scenario where a customer calls in claiming they were overcharged and should have received a special discount. I will demonstrate how to add a refund and apply an extra discount, showing you the steps to take. Stay tuned for a clear understanding of refunds and reporting!"}