{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9aebf07d51844bb9a5ef027614bdd27f\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9aebf07d51844bb9a5ef027614bdd27f-44b6a1b071784160.gif","duration":98.472,"title":"How to Add a Deposit to a Customer's Account","description":"In this video, I walk you through the process of adding a deposit to a customer's account, specifically using Tiffany Bruce's account as an example. We navigate to the accounts page, select the customer, and go to the \"add charge/credit\" section, where we choose the transaction type as a deposit. I demonstrate entering a flat deposit of $100,000, which can be labeled as needed, and I also mention the option to add an internal comment. After reviewing the details, we post the deposit, and I highlight how this changes the customer's account balance, which was previously negative. Please make sure to follow these steps when processing deposits for customers."}