{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9b42212b663d458992f009516ca8a153\" frameborder=\"0\" width=\"1906\" height=\"1429\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1429,"width":1906,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1429,"thumbnail_width":1906,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9b42212b663d458992f009516ca8a153-261a886ab58f27fa-full.jpg","duration":29.0008,"title":"Online Forms - Sending a Message","description":"In this video, I walk you through the steps to send a message to a taxpayer about their online form. First, you'll need to open the form, then navigate to the Messages tab, and finally, type your message before clicking Send. It's a straightforward process, and I encourage you to follow along. Please make sure to complete this task as soon as possible."}