{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9c9b7bcb4b8b4654a0b42275fbdca596\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9c9b7bcb4b8b4654a0b42275fbdca596-7ba3edace0ed44c4.gif","duration":219.62,"title":"Navigating the Customer Portal: A Quick Guide","description":"In this video, I provide a quick overview of how to access and utilize our customer portal. You'll learn how to create an account, submit RFQs with file attachments, and track your project progress. I also walk you through the online shop, where you can sort materials and check stock status, as well as how to place an order with delivery options. If you're interested in faster delivery, I mention the 24-hour option with a 50% markup. I encourage you to check out the site and take advantage of these features to save time!"}