{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9d3b1a694d1a41be88a2ac61690efec3\" frameborder=\"0\" width=\"1670\" height=\"1252\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1252,"width":1670,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1252,"thumbnail_width":1670,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9d3b1a694d1a41be88a2ac61690efec3-6d99c9fce84c9bc6.gif","duration":75.0587,"title":"Managing Overdue Shop Notifications and Editor Feedback","description":"In this video, I walk through the process of managing overdue shops before we consider removing them. I emphasize the importance of marking profiles with a survey note to inform editors about any overdue texts sent, ensuring that habitual lateness is reflected in their scores. I also mention that if we end up removing a shop, the survey note will automatically be removed, so it won’t affect future shoppers. I checked several shops, including Buffalo Wildlings, and noted that I didn’t check all of them because David handles some separately. Please make sure to follow this process to maintain accurate records for our editors."}