{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9e15cbff69034723a4295a80ce72236d\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9e15cbff69034723a4295a80ce72236d-536188035b3c1cd1.gif","duration":96.469,"title":"How to View Unread Inbox Messages","description":"This Loom shows how to view unread messages in your inbox using filters. It explains selecting the appropriate inbox tab, such as external, then clicking add a filter and setting activity status to unread. The video notes you can add additional parameters, but for unread messages you can select only the unread option and click continue. After applying the filter, unread messages appear, indicated by a green circle, and opening a message shows the communication history. You can save the filter for later or apply it without saving."}