{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9eb5d20f8ebe4080b585bf453bf4b8d0\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9eb5d20f8ebe4080b585bf453bf4b8d0-f071377584fed44c.gif","duration":2435,"title":"New Patient Ledger and Payments Update","description":"This Loom explains the new patient ledger and updated payment workflows in Kairu Spring. The ledger consolidates services, products, payments, and scheduled payments into one place, with services shown as a complete list instead of grouped under claims, while claim history remains available and is not going away. A key focus is improved payment visibility, including showing the total paid with each original payment, allocations, unapplied amounts when unapplying, and streamlined bulk apply and bulk write-off using new payment buckets for general membership and treatment plans. The update is expected to go live by the end of the month, with questions addressed about transfers, applying options, split scheduled payments, and training/demo availability."}