{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9f503dbafa2e413380228a8ecbbb4d0f\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9f503dbafa2e413380228a8ecbbb4d0f-3c41819dc6b21797.gif","duration":353.645,"title":"Customer App Overview and Insights","description":"In this video, I walk you through the Customer App tab, highlighting key sections such as Active App Users, App Installs, and Push Subscriptions. For example, on August 1st, we had 102 daily active users and 1,200 monthly active users, which shows how engaged our customers are. I also discuss the importance of our push notification campaign attribution, where we can track the effectiveness of our messages sent to active members and non-members. I encourage you to explore the membership management automation features, which streamline processes like canceling memberships and adding vehicles to family plans. Please take a closer look at these metrics to better understand our app's performance and user engagement."}