{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/9fb6bb9e470d4aedb777b0277233ad8a\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/9fb6bb9e470d4aedb777b0277233ad8a-f47ec65072a5fe75.gif","duration":395.877,"title":"How to Locate a Guest Wristband Using the Organizer Dashboard","description":"In this video, I walk you through the process of locating a guest wristband using the Organizer Dashboard. I demonstrate how to navigate to the Events section, find the specific event, and access the Wristbands tab to filter for a guest's wristband using their last four digits of the credit card, name, or wristband number. I also explain how to view detailed information about the wristband, including its status, registration source, and any associated transactions. If you need to take action, I show you how to top up, refund, or block a wristband directly from the dashboard. Please ensure you follow these steps to manage wristbands effectively."}