{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a17f533ee91d4ed08a79c76f00f6ebca\" frameborder=\"0\" width=\"1760\" height=\"1320\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1320,"width":1760,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1320,"thumbnail_width":1760,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a17f533ee91d4ed08a79c76f00f6ebca-b6c96a7da239ba4a-full.jpg","duration":3726.36,"title":"Q&amp;A May 21, 2025","description":"In this video, I walk through the usage of our interactions log and highlight its importance for tracking customer interactions, complaints, and compliments. I demonstrate how to add comments and reschedule jobs effectively, ensuring that all team members can access relevant information for future visits. I also address the need for better filtering options to track skips and bumps in scheduling. Please take note of any suggestions for improvements, as I encourage everyone to share their thoughts on how we can enhance this tool further."}