{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a1bc5e957d66411abd8ea68dc7489fff\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a1bc5e957d66411abd8ea68dc7489fff-07df5b9c4c48f273.gif","duration":91.947,"title":"How to Use Internal Notes in Provider Manager 📝","description":"Hi everyone, in this video, I walk you through how to effectively use the internal notes feature within the new Provider Manager. I demonstrate how to log in, select a provider, and add, edit, or delete notes that are confidential and visible only to internal staff. I specifically use BB Care as an example to show you how to record follow-up actions or important information. Please remember that this is a test environment, so none of the data is real. I encourage you to practice using this feature to enhance our internal communication."}