{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a27e59a127f64f5fb7f5ddf2d88e5d73\" frameborder=\"0\" width=\"2560\" height=\"1920\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1920,"width":2560,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1920,"thumbnail_width":2560,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a27e59a127f64f5fb7f5ddf2d88e5d73-0683d0beb32eae66.gif","duration":137.433333,"title":"Video Introduction by Rafael Tempel","description":"This Loom presents Raf’s background and toolset for a transition from IT support to a high impact virtual assistant. He most recently worked as a personal VA supporting a business owner with calendar and inbox management, property research, and social media graphic creation, and earlier specialized in real estate research and tax sale analysis while maintaining investment databases. With over a decade of IT support experience and more than four years in the IT service desk, he handled complex systems, managed IT assets, and provided troubleshooting. His current toolkit includes Google Workspace, Microsoft Office, Asana, Canva, and AI tools like ChatGPT and Google Gemini, and he notes familiarity with Active Directory and basic SQL and HTML."}