{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a2c1755a4c294d03a525704ebe87051c\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a2c1755a4c294d03a525704ebe87051c-9ea99d343e884509.gif","duration":169.966667,"title":"Changing History Colour by Action Type","description":"In this video, I demonstrate how to change the history color by action type in Proclaim, using a case example with Jim Smith. I walk you through filtering history items and utilising the field selector to customise the display of various actions, such as send letters, emails, and make calls. I emphasise the importance of selecting appropriate colors for visibility and provide a visual reference to make navigation easier. Please take a moment to apply these techniques in your own Proclaim history views for improved clarity."}