{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a3296a3a0f6a48c9ae3bbaf66874948d\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a3296a3a0f6a48c9ae3bbaf66874948d-899fb616debfa4aa.gif","duration":356.175,"title":"Privacy Concerns and Deleting Sensitive Data","description":"This Loom covers how ChangeAgent protects PII and privacy in chats. It explains that user data is not used for model training, and that users can permanently delete a single chat or all chat history and memories, with only a 24 hour backup before deletion is fully gone. It also recommends using temporary chats to avoid saving sensitive information, noting that temporary chats do not appear in chat history and are designed to delete themselves when you navigate away. The Loom further suggests team best practices like using temporary chats for donor names and addresses and deleting them immediately after use."}