{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a425110a9b4241ad8c9f02872e2c840b\" frameborder=\"0\" width=\"1742\" height=\"1306\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1306,"width":1742,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1306,"thumbnail_width":1742,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a425110a9b4241ad8c9f02872e2c840b-71fa75cbf82e34a9.gif","duration":807.079,"title":"3. Scheduling, Jobs versus Visits","description":"This Loom explains how to schedule technician work in Essential, including the difference between a job and a visit. It shows how to create a job visit by selecting a property, visit type, estimated duration, required technicians, and optional contact reminders sent 2 business days in advance, plus optional arrival windows, technician self-scheduling, and scheduling notes. It then demonstrates scheduling shortcuts like using the Scheduling screen with week, shared grid, and day map views, placing unscheduled items from the backlog onto the calendar via drag and drop with commute time from Google Maps plus a 5 to 9 minute buffer. The Loom also covers scheduling from Tasks, and how technician clock-in and job summaries create or update job tasks and additional visits within the same job."}