{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a495dddaefa44b4fbe7356c66c1ee00a\" frameborder=\"0\" width=\"3824\" height=\"2868\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2868,"width":3824,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2868,"thumbnail_width":3824,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a495dddaefa44b4fbe7356c66c1ee00a-5380498cc0fef2de.gif","duration":92.141667,"title":"Manually Removing / Redeeming Coupons in LeadConnector","description":"This Loom demonstrates how to manually redeem or remove a loyalty coupon in lead connector. It starts by searching for the contact and tapping the blue text that opens the loyalty card details page. The example shows a loyalty reward after 10 completed visits, and then you can either redeem the coupon or void it to remove the coupon from the customer. When redeeming, the system records a timestamp and points revert back to zero so the customer can start earning again."}