{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a60ed017b75e4874abccbb489f511f2f\" frameborder=\"0\" width=\"1670\" height=\"1252\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1252,"width":1670,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1252,"thumbnail_width":1670,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a60ed017b75e4874abccbb489f511f2f-7937c86e07631bd1.gif","duration":119.1292,"title":"Exploring Suggestions and Solutions in Our New Feature","description":"In this video, I walk through the process of creating a suggestion versus a solution using our platform. I demonstrate how I set up a view called \"Suggestions\" with a single field, CustomerSegment, and highlight the differences in available fields when creating each type. I also explore the configuration of templates for suggestions and solutions. If you encounter any issues, please let me know if it’s a bug or if the user experience needs clarification. Your feedback is crucial as we refine this feature."}