{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a66a86a3320543f39047421484a6690b\" frameborder=\"0\" width=\"1668\" height=\"1251\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1251,"width":1668,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1251,"thumbnail_width":1668,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a66a86a3320543f39047421484a6690b-e7fb13cd72dae9af.gif","duration":108.139,"title":"OSTI Prevents Mismatched Referral Approvals","description":"This Loom explains how OSTI protected a clinical referral workflow by enforcing correct patient context and one-time approvals. Dr. Lin opened Maya Patel’s chest pain referral, then switched to Jordan Rooks while Maya’s workflow continued in the background. A red banner indicated a clinical context mismatch; OSTI restored Maya and also opened a sanitized engineering incident for the vendor. The cardiology referral to UCSF was drafted, then reviewed and signed with an exact one-time approval that was invalidated due to the destination changing, prompting restoration and revalidation. A duplicate submission was rejected, with decisions recorded for two approvals and one execution."}