{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a709b69abb774d36b0717415ef737379\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a709b69abb774d36b0717415ef737379-b285862aa91ff7b4.gif","duration":72.26,"title":"Introduction to Mikhail Rusky-Rvero 👋","description":"Hi there! In this video, I introduce myself as Mikhail Rusky-Rvero, also known as Mick. I share my extensive experience in the BPO industry spanning various roles like customer service, billing, sales, and technical support. Currently, I work as an executive assistant at a brokerage firm, contributing to process improvement, client relations, and team success. I emphasize my passion for enhancing client experiences, operational efficiency, and team leadership."}