{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a70e9505f38c40dab144de59688a957e\" frameborder=\"0\" width=\"4096\" height=\"3072\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":3072,"width":4096,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":3072,"thumbnail_width":4096,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a70e9505f38c40dab144de59688a957e-8c6c7601b7d38b39.gif","duration":126.6271,"title":"5.6 Creating job follow ups","description":"In this video, I’ll guide you through setting up follow-ups, which are scheduled messages sent to customers at a later date. This feature is perfect for jobs that require multiple visits or future check-ins, and it differs from service schedules and reminders. I demonstrate two methods for creating follow-ups: one when finishing a job and another independently. Remember, you can choose to send follow-ups via SMS, email, or both, and you can manage them easily on the follow-ups page. I encourage you to explore this feature and watch the Using Saved Texts tutorial for more insights."}