{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a746335055144fb0b1c6df2e6f4c2adb\" frameborder=\"0\" width=\"1670\" height=\"1252\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1252,"width":1670,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1252,"thumbnail_width":1670,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a746335055144fb0b1c6df2e6f4c2adb-104858fde9684afb.gif","duration":90.677,"title":"FB Messenger Channel","description":"In this video, I walk you through the process of connecting Facebook Messenger to our platform. I cover the necessary steps, including selecting the right agent and navigating the Messenger tab. It's important to configure settings like ignoring reactions to ensure smooth communication. Please make sure to follow along and complete the setup as discussed."}