{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a7b8d24acf88431387a36e901f2119fe\" frameborder=\"0\" width=\"1664\" height=\"1248\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1248,"width":1664,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1248,"thumbnail_width":1664,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a7b8d24acf88431387a36e901f2119fe-20dca696adc40b40.gif","duration":505.676,"title":"Portal setup, Saving, Versions","description":"In this video, I walk you through accessing your ComTrack portal, setting up your username and password, and navigating the cases tab. I explain how to view different features, supported carriers, and saving data to the cloud. Additionally, I demonstrate how to upgrade to a new version of ComTrack and import your old data seamlessly. No action is requested from viewers in this video."}