{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a7c262546f1d4c67b4f1a82f4bcfafb6\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a7c262546f1d4c67b4f1a82f4bcfafb6-99fd90e1ff11eff0.gif","duration":302.011,"title":"Debugging: Out-of-scope request","description":"This Loom discusses how to assess a dull headache and when to seek medical attention. The caller reports a dull headache for a couple of days and asks what might be causing it. The support agent suggests common causes such as stress, dehydration, lack of sleep, or sinus issues, and advises urgent care if the headache is sudden or comes with symptoms like vision changes, weakness, or fever. The caller asks to be connected with a healthcare professional to discuss symptoms in detail, and the call is transferred, though the transcript ends with a test line and goodbye."}