{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a7d8f8129a9b4eb3945fe85cb74f9ee9\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a7d8f8129a9b4eb3945fe85cb74f9ee9-cfe5a3c0359309a6.gif","duration":120.533333,"title":"Using Arives Support Site (v3)","description":"In this video, I guide you on how to access the Arrive support site from the LOS by clicking the question mark icon in the top right corner. Once there, ensure you're logged in with your Arrive credentials to access support articles and resources. I highlight the search functionality for finding content quickly, as well as the quick links available for getting started, release notes, user guides, and training videos. If you need assistance, don't hesitate to use the chat feature or submit a technical ticket. Please take a moment to explore these resources to enhance your experience on the platform."}