{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a8dca0487354431ab1888f858f2d7882\" frameborder=\"0\" width=\"1764\" height=\"1323\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1323,"width":1764,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1323,"thumbnail_width":1764,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a8dca0487354431ab1888f858f2d7882-00001.gif","duration":129.628,"title":"Payment Plans - Paused/Failed Plans","description":"Hey there, friendly neighborhood CTO! In this video, I'll walk you through the process of handling pause payment plans that have failed due to processing issues. We'll explore the new payment plans section on the company post page, where you can find all the details of the failed installments and future experiments. It's crucial to collect the full balance of the payment plan to avoid unpaid invoices and system chasing. I'll show you how clients can easily fix the problem by calling their customers and clicking on \"collect now.\" Let's take action and ensure smooth payment plans!"}