{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a9193c21825544ffba7e4c192f78ae64\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a9193c21825544ffba7e4c192f78ae64-61c79c86d5087b81.gif","duration":183.797,"title":"Automate Shopify Support Emails in Minutes","description":"This Loom explains how to automate Shopify customer support responses using AI workflows. The presenter shows an inbox example with 20 tickets from one morning and describes an email-driven system that branches based on what the email is, handling 60 to 70 percent of inquiries in under a minute each. Examples include automatically replying with tracking for order status requests like Alice, returning cases with the correct return link, and for high-stakes angry VIP complaints like Carol, notifying the team in Discord with a human-ready draft instead of auto-sending. The approach targets stores with 30 to 100 support emails per day and claims 10 to 15 hours saved weekly."}