{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a980d73c688f48eea7a0703d482d431e\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a980d73c688f48eea7a0703d482d431e-3ee60cc21ee3ab5e.gif","duration":752.043,"title":"International Smart Presence","description":"This Loom walks through Nux’s International Smart Presence feature for routing international calls. It explains that when Smart Presence is enabled, Nux dynamically changes the “call from” phone number to one with the highest likelihood of connecting to the prospect, based on their destination number. For numbers outside the U.S. or Canada, Nux uses a two-step selection process: first routing through a country code level match if the workspace is approved to call from the prospect’s country, and then using historical call data (such as the highest connect rate) if not. In practice, even if a U.S. number is selected, the call can be routed through a +44 U.K. number when the prospect is UK-based."}