{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a9ba662a302c4e9994eb23e5a436120a\" frameborder=\"0\" width=\"1758\" height=\"1318\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1318,"width":1758,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1318,"thumbnail_width":1758,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a9ba662a302c4e9994eb23e5a436120a-69cd3c5e0daa4732.gif","duration":103.531,"title":"Managing Reshop Returns within the Loop Admin","description":"In this video, I walk you through the loop admin interface where you can manage returns with reshop instant refunds. I explain how we communicate with Shopify to indicate that a product has been refunded elsewhere while keeping the return open for any necessary adjustments. If you need to cancel a return or reject an item, all those actions can be handled seamlessly within the loop admin. Remember, these returns will automatically close after a certain time period once the product is delivered or in transit. Please familiarize yourself with these processes to ensure smooth handling of returns."}