{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/a9e1f3ead51a417db097d9277bb5f286\" frameborder=\"0\" width=\"1152\" height=\"864\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":864,"width":1152,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":864,"thumbnail_width":1152,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/a9e1f3ead51a417db097d9277bb5f286-00001.gif","duration":281,"title":"Customer Service | Troubleshoot Contacts Situation"}