{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/aa86292c097342e0923f5ab0d2dc93f3\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/aa86292c097342e0923f5ab0d2dc93f3-75726577dc4a3b2f.gif","duration":706.412,"title":"Training Video 2: Call Reporting, Qualifying Leads &amp; Requesting Reviews","description":"In this video, I walk you through how to effectively review your calls, qualify leads, and turn our great service into 5-star reviews. I cover the call reporting dashboard, where you can analyze inbound calls, filter by status, and listen to recordings to identify promising leads. I also emphasize the importance of requesting Google reviews at the right moments, providing specific phrases to make the request feel natural. Remember, making review requests a habit can significantly boost our credibility and visibility. Please take the time to implement these strategies and reach out if you have any questions!"}