{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/aaa055e8e3e8427d8a538501b91d5cf0\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/aaa055e8e3e8427d8a538501b91d5cf0-2e1226019ecbde9f.gif","duration":282.008,"title":"Create a new user account in CallConfirmLive!","description":"Hi everyone, in this video, I walk you through the process of creating a new user account within Cool Confirm Life. I recommend copying an existing user account with the desired permissions instead of starting from scratch, as it streamlines the setup. After filling in the necessary details like username, login name, and email, you'll see if everything is valid with green indicators. Once confirmed, the account will be created, and it may take up to 15 minutes to appear on Citrix. Please take a moment to follow these steps, and you'll be able to create user accounts efficiently."}