{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/aabade9424e94752a9317f473bd8bf58\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/aabade9424e94752a9317f473bd8bf58-fe292e9837092e0e.gif","duration":402.325,"title":"Service Request Statuses🛠️","description":"Hi, I'm Gary from HomeSource, and in this video, I explain the different service request statuses - new, in progress, completed, cancelled, and ready to service. I demonstrate how to move a service request from new to in progress by assigning a tech and scheduling a service call. I also show how to update the status description with additional information for efficient service call management."}