{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/aac3a401797d4551b56d91cf32fa6737\" frameborder=\"0\" width=\"1720\" height=\"1290\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1290,"width":1720,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1290,"thumbnail_width":1720,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/aac3a401797d4551b56d91cf32fa6737-10373dfa466dd055.gif","duration":143.425,"title":"Navigating the AIQ Chat Widget for Support and Sales","description":"In this video, I walk you through the AIQ chat widget, which you can access by clicking the blue circle in the bottom right corner of your screen. Once opened, you'll find the AIQ dashboard where you can view recent messages, start a new conversation, and access helpful resources like support docs and training materials. If you need assistance, you can chat with Astro, our AI agent, who will guide you based on your needs, whether it's sales or support. I encourage you to provide clear details about your issue to get the best help possible. Remember, you can always return to the chat to review messages or continue the conversation."}