{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/aad9a299e0c44aea9436f7e2bb6409b4\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/aad9a299e0c44aea9436f7e2bb6409b4-00001.gif","duration":241.78299999999996,"title":"Guide to Reaching Out to Customer Support","description":"In this video, I will guide you on when and how to reach out to customer support in Parting Pro. I will show you how to access the support chat, search for help articles, and educate yourself on the system and processes. I will also provide information on contacting customer support directly via messages or phone. It's important to utilize the help articles first to find quick solutions, but we are here to assist you when needed."}