{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/abb8363ffa3b4e519e3eabfe5bf7fe41\" frameborder=\"0\" width=\"1670\" height=\"1252\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1252,"width":1670,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1252,"thumbnail_width":1670,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/abb8363ffa3b4e519e3eabfe5bf7fe41-3c6a155998f939dd.gif","duration":409.717,"title":"Managing Legacy Debt With Targeted Actions","description":"This Loom explains how to handle legacy debt in PaidNice, meaning overdue amounts from old invoices that are typically older than 60 to 90 days or beyond 6 to 12 months. The speaker recommends not relying on automated reminder policies for this long-aged debt, but instead tackling it as one-off bulk actions using filters or saved segments. They suggest finding the affected customers or invoices by filtering by age (for example 60 to 90 days) and optionally amount outstanding. Quick actions like sending a customized legacy debt statement and charging late fees or interest can then be applied to the selected set, either at the customer level (one reminder per customer) or invoice level (one reminder per invoice)."}