{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/abeacfed48a44b0180a8c3f1dc95903d\" frameborder=\"0\" width=\"1658\" height=\"1243\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1243,"width":1658,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1243,"thumbnail_width":1658,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/abeacfed48a44b0180a8c3f1dc95903d-0747dfd166c038d9.gif","duration":48.256,"title":"Heidi &amp; Gentu: Adding Multiple Users","description":"In this video, I walk you through the steps to resolve an issue you might encounter on the Gen 2 marketplace when the Heidi Health listing shows \"remove from Gen 2.\" If you find yourself in this situation, simply reach out to a colleague who has access to the tenant Heidi and ask them to provide you with the tenant ID. Once you have that ID, you can proceed to your own account to manage the integration. This is a straightforward process, and I encourage you to follow these steps if needed."}