{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/abf1480bf58b4b19b698d00ee1e208c7\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/abf1480bf58b4b19b698d00ee1e208c7-a98e0a6767080514.gif","duration":287.805,"title":"Secure AI Knowledge Assistant for MSPs 🔒","description":"Over the past few months I have been building and testing AI systems and one thing kept standing out. Many MSPs use AI but there is no control over what data goes in or what comes out. So I built a secure AI knowledge assistant that acts like Google without the internet, only answering from internal approved documents. It respects user roles, blocks sensitive requests, and logs everything as a control system. I want to walk you through an MSP scenario, like helping a technician reset Microsoft 365 MFA when a user cannot log in. No action is explicitly requested yet."}