{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ac417c0ef1f24c69be1a3262358f0ba5\" frameborder=\"0\" width=\"1914\" height=\"1435\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1435,"width":1914,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1435,"thumbnail_width":1914,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ac417c0ef1f24c69be1a3262358f0ba5-d190803b31a7efb1.gif","duration":107.129,"title":"Using the AccessDigital Assistant for CSP Entitled Users","description":"In this video, I guide CSP entitled users on how to effectively use our AccessDigital Assistant. After logging into Access Callins, simply click the message bubble in the bottom right corner and ask a clear question for the best results. If you encounter any issues, you can reach out to our team during working hours for assistance. For site admins without a CSP, please connect with your head office user for support or visit our help center for related articles. Thank you for watching!"}