{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ac4ebfd0291e42e5be1b0aa17c81ee22\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ac4ebfd0291e42e5be1b0aa17c81ee22-2f11d2bad6ff6099.gif","duration":304.555,"title":"Birdie Family App: Real Time Care Visibility","description":"Ben explains the Birdie Family app and how it provides real-time transparency for family members about care visits. The app shows upcoming and previous visits for a care recipient, including visit notes, photos, check-in and check-out times, total visit time, and access to a care plan with details such as allergies and CPR, plus stored client assessments by category. It is read-only for families, with no limit on what they can view. The demo notes that if no carers are allocated, families can still see the schedule and who may attend. The Loom also covers how “concerns” can be shared publicly or privately with loved ones to surface issues like missed medication, refusals, or slip trip or fall concerns."}