{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ac6279f69c6e42e39dae20d340e36c37\" frameborder=\"0\" width=\"1850\" height=\"1387\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1387,"width":1850,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1387,"thumbnail_width":1850,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ac6279f69c6e42e39dae20d340e36c37-e0d747748108d1fd.gif","duration":969.096,"title":"Troubleshooting Shopping Cart Access for Customers (Bliss Studios)","description":"Hi Molly, in this video, I addressed your question about adding the shopping cart feature for your customers. I apologize for the confusion earlier, but I confirmed that the feature is enabled for your organization. I walked through troubleshooting steps to ensure all customers have access to the shopping cart, particularly focusing on checking for invalid or missing customer numbers. Please review your user groups and ensure that all customers have valid information assigned. If any customers still can't access the shopping cart, send me their usernames or emails along with a screenshot of what they see, and I'll help troubleshoot further."}