{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ac7833c2220e4b3898f321dd018fac29\" frameborder=\"0\" width=\"1812\" height=\"1359\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1359,"width":1812,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1359,"thumbnail_width":1812,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ac7833c2220e4b3898f321dd018fac29-98b2b5453519aef6.gif","duration":160.5071,"title":"Managing Client Communication Preferences and Responses 📱","description":"In this video, I walk you through the process that occurs once a contact has opted in to receive messages. We review their communication preferences, where we can see an approval status, and I highlight the notification for new messages indicated by a red dot. I demonstrate how all users on the account can access the text message feature to view and engage in conversations. Specifically, I show how to compose a text message using the pop-up window and navigate to the context show page. Please ensure you familiarize yourself with these features to enhance our communication efficiency."}