{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/accd6071afd24784b605d93c565e7b43\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/accd6071afd24784b605d93c565e7b43-27d2a4b7064240d3.gif","duration":831.152,"title":"Using the Aircall Workspace Application - English","description":"In this video, I walk you through how to effectively use our Aircall Workspace application for making and receiving calls. I cover the installation process, including downloading the app from aircall.io or using the web version if you're on a Chromebook. I also highlight key features like the Chrome extension for clickable numbers and power dialing for Professional plan users. Additionally, I demonstrate how to manage calls, add notes, and utilize the caller insight card for integrated tools like Salesforce and Zendesk. Please make sure to explore the settings and help section for further customization and support."}