{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/acd8ea124e3d4eb1881d087fde9ea630\" frameborder=\"0\" width=\"2149\" height=\"1612\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1612,"width":2149,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1612,"thumbnail_width":2149,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/acd8ea124e3d4eb1881d087fde9ea630-00001.gif","duration":114.336,"title":"Online Order Assistance","description":"Hi, my name is Sarah and I'm here to help you with any issues you're facing with your recent online order. Please provide me with your order number and a brief description of the problem. I apologize for any inconvenience caused and I'll do my best to resolve this for you. Let's take a look at your order details and find a solution together. Thank you for your patience."}