{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ad2157047a5b494893bcb41f077ae321\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ad2157047a5b494893bcb41f077ae321-59e783934c0d884d.gif","duration":87.894,"title":"How Custom Conditions Work in Campaigns","description":"This Loom explains how to set up and use the custom condition in the campaign builder. In the touchpoint section, you add a custom condition, select a field like email open count, choose an operator such as greater than, and set a value of 2 so the flow follows the yes path if the email was opened more than twice, otherwise it follows no. You can add multiple conditions by creating additional logic, such as checking whether an email was opened more than twice and clicked more than twice, and then selecting the logic options like end."}