{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ad83d251104f4ac490eea57e77d00001\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ad83d251104f4ac490eea57e77d00001-0200612e3019cbcd.gif","duration":169.259,"title":"Single Item Returns Made Easy! 🎉","description":"In this video, I introduced our new feature for single item returns in voice, allowing you to easily process returns from past sales. I demonstrated how to select an item to return, issue customer refunds through their balance or cash, and manage split payments. Additionally, I showed how to update payment methods on previous transactions, including using customer balances. Please take a moment to familiarize yourself with these updates, as they will enhance our return process. Let me know if you have any questions!"}