{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/adc09a77cc004332a6cadc3073d07fc3\" frameborder=\"0\" width=\"1366\" height=\"1024\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1024,"width":1366,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1024,"thumbnail_width":1366,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/adc09a77cc004332a6cadc3073d07fc3-9a9e57b84f29eb85.gif","duration":171.2207,"title":"How to Process Refunds on SimpleTix 💳","description":"In this video, I walk you through the process of refunding an order on SimpleTix. I cover three types of refunds: full, partial, and refunds to Square Gift Cards, detailing each step along the way. It's important to note that while the order will be refunded in full, payment processing fees will not be refunded. Please make sure to follow the steps carefully, especially regarding ticket deletion options."}