{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ae0e63c5fb3a40e1802dca9d1ddb346f\" frameborder=\"0\" width=\"1676\" height=\"1257\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1257,"width":1676,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1257,"thumbnail_width":1676,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ae0e63c5fb3a40e1802dca9d1ddb346f-1704315061126.gif","duration":202.09999999999994,"title":"Request Hotkeys in HelpSpot","description":"In this video, I will be discussing the request hotkeys or shortcuts available in Help Spot. These hotkeys can greatly improve your efficiency and speed up your workflow. I will cover four different hotkeys: the at symbol for mentioning someone, the pound sign for searching responses, the dollar sign for using placeholders, and the exclamation point for utilizing Help Spot AI. By the end of this video, you will have a better understanding of these hotkeys and how to use them effectively in Help Spot."}