{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/aeb46f532f47430caf1d9f3ca1bdc9ff\" frameborder=\"0\" width=\"1108\" height=\"831\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":831,"width":1108,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":831,"thumbnail_width":1108,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/aeb46f532f47430caf1d9f3ca1bdc9ff-4dbcb194f51ce534.gif","duration":159.885,"title":"💳 Processing Partial Refunds || Bopple Back Office","description":"Learn more about refunding orders in our Help Centre: https://help.bopple.com/refund-an-order\n\nYou can now issue partial refunds for online orders — perfect for situations where an item is unavailable or didn’t meet expectations. This feature helps you keep customers happy without relying on full refunds or credit vouchers.\n\nAvailable in Bopple Back Office and through our Square POS integration. Coming soon to Bopple Orders Manager.\n\nLightspeed Kounta POS only supports full refunds for online orders at this time. Drop a vote on the idea in our feature request tracker via Back Office and we'll pass it on to the Lightspeed team."}