{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/aeb6b0fa78c44371b735cdb99943763a\" frameborder=\"0\" width=\"1458\" height=\"1093\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1093,"width":1458,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1093,"thumbnail_width":1458,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/aeb6b0fa78c44371b735cdb99943763a-53bbd9ab66cf8c7a.gif","duration":85.76,"title":"How to Move a Booking on Wonderbook","description":"In this video, I walk you through how to move a booking on Wonderbook effectively. I emphasize that users should ideally manage their own bookings by canceling and rebooking through the My Booking section. However, if they can't cancel due to a limitation, I explain the steps for handling guests and members, including removing and refunding them as necessary. For PAYG users, I suggest they be informed to rebook and pay for the next session. Please ensure that you follow these guidelines to streamline the booking process."}